Privacy Policy

Personal data

This policy was updated on November 9, 2020, and may be amended to reflect any changes in the way we process your personal data or to comply with legal and regulatory developments.

GEN&SIS is committed to protecting your personal data in accordance with the French Data Protection Act and the General Data Protection Regulation (GDPR). For more information on personal data protection, please visit the website of the National Commission for Information Technology and Civil Liberties.

Personal data collected

We may collect information when you:

• use the contact form,
• send us an email,
• browse the website (technical data and statistics).

The data collected is limited to that necessary to process your requests and ensure the proper functioning of the site (e.g., identity, contact details, message content).

Purpose of processing

The personal data you provide to us is processed by GEN&SIS, as the data controller within the meaning of the regulations, for the following purposes:

• respond to your requests and keep track of our communications,
• send you communications relating to our services, where applicable,
• offer services that meet your professional expectations.

The majority of the personal data we process for these purposes relates to our customers or prospects with whom we already have, or with whom we wish to develop, a business relationship.

Personal data processed

The information we process may be collected in various ways:

• directly from you (e.g., contact form, email exchange),
• indirectly, when they are transmitted to us by a partner in the context of a joint action,

• from public sources when the information is freely available (for example: professional contact details published on a website or professional social network such as LinkedIn).

In general, the data collected is limited to identification and contact information (last name, first name, job title, company, email address, telephone number). It is used only to establish, maintain, or develop a professional relationship with you.

Data retention period

Your personal data is only kept for as long as necessary to manage our relationship with you or your company. In the absence of an active relationship, it is kept for a maximum of three (3) years from the date of collection or the last contact from you.

Access to your data

Your personal data is only accessible to GEN&SIS internal teams who need it in order to carry out their duties (e.g. sales, administrative, or IT teams).
They are stored on French territory and are not resold or transferred to third parties under any circumstances.